The Benefits of Using a Courier Service
Regardless of the industry you work in, or the size of your company, targeting ways to improve your operational efficiency is a crucial process to growing your bottom line and enhancing your customer’s satisfaction. Partnering with a trusted courier provider and letting them focus on your transportation needs can allow you to focus on your “value-add” activities. Here are three ways that partnering with a courier partner can improve your overall operational efficiency and customer satisfaction:
One of the clearest benefits of using a courier service is a reduction in overall transportation costs. Courier service companies typically utilize Independent Contractors (IC’s) who are a lower cost option than using full-time employees. There are two primary ways that using IC’s can reduce your cost.
By utilizing IC’s, there is no need for you to “carry” employees on your books to cover transportation needs. In other words, there is no need to pay for additional costs for “what-if” moments. Using a courier service gives you the most flexible and cost-effective transportation model.
Additionally, couriers will include your deliveries on a route as often as possible. By including your delivery in a route, you share the cost of delivering into a certain geography with other businesses. Your package “rides along” with other packages that are heading in the same general direction, leaving you with only a fraction of the total cost.
Increased delivery speed
As we all know, two-day delivery has become the expectation for normal small parcel delivery times. However, sometimes two-day delivery is not fast enough. Whether you are sending critical certified mail, delivering lab specimens, or getting a replacement part to a customer, waiting two days for an item to be delivered could create serious challenges.
With a same-day courier, you know that once your packaged is handed-off to a driver, it’s a matter of minutes or hours before it reaches the recipient. Also, your package won’t be routed through some massive sort center where it could be easily delayed or lost. You know that your team handed the package to the same person that will deliver it, and it’s a straight shot to the destination.
Renewed focus on core business
Handing over the “keys” to any part of your operation to a third-party can be nerve-racking, especially if you have always fulfilled all of your operational tasks internally. However, if you are able to find a partner that you can trust and that has a proven track-record, outsourcing your transportation operations can be a huge advantage to your business. By outsourcing, you gain back critical time that you can then spend focusing on serving your customers and outmaneuvering your competitors. Once you find the right transportation partner, you can dedicate yourself to your “value-add” activities and let your transportation partner do the rest.
Orbit Same Day is a leading provider of routed and on demand courier services in Virginia, Maryland, Pennsylvania, New Jersey and Georgia. Our extensive courier network is also supported by a best in class warehousing and fulfillment operation with warehouse facilities and fulfillment centers located in Virginia, Pennsylvania and Georgia.