You might be thinking, “same day delivery, there’s no way that is possible?” We are here to tell you that not only is it possible, but it is incredibly important and beneficial to your company to offer same day delivery.
Regular shipping methods don’t guarantee shipping dates. There are delays and hiccups that can occur during a delivery’s journey to its destination. Same day delivery guarantees a product will arrive on the very same day that it was ordered, which provides peace of mind to both you and your customers.
What kind of businesses can benefit from same day delivery? All kinds of businesses! Businesses big or small and various kinds of companies can all benefit from same-day delivery. Whether you need products for your personal business or to fulfill customer orders, same-day delivery is the right choice every time. Check out How Same-Day Delivery Gives Small Businesses an Advantage to see all the advantages same day delivery gives specifically to small businesses.
Customer Satisfaction
Aside from giving you peace of mind that your products are arriving promptly to the customers that need them, same-day delivery is guaranteed to boost customer satisfaction. You know the saying, “a happy wife is a happy life”, well, a happy customer is a successful business. It might not rhyme, but that doesn’t make it any less true.
Same-day services prove to be extremely beneficial to brick and mortar businesses, especially during today’s times where almost everything has to be ordered online. This is the way of 2020, and it is the way of the future.
Here is how technology and online services are taking over the world…
- Starbucks wants you to mobile order drinks to limit face to face interactions.
- Banks want you to use ATMs for the same reason.
- People are online grocery shopping because they don’t want to encounter people in the store.
- People are also using meal preparation companies like Hello Fresh or Green Chef because frankly, they are just too busy and it is so much more convenient to have all your ingredients measured out for you.
- Companies like Target are providing their customers with a buy online and pick up in-store options where all your purchased products are available for pick up within 2-4 hours.
Online shopping is the way to go, and if you are a company that is trying to keep customers while gaining new ones, then same-day delivery is going to be your best bet. Within a year, your business can see a significant increase in sales just by offering same-day delivery.
Consumers love two things: convenience and efficiency. They don’t want to have to travel far, wait, or deal with complications. Same-day delivery takes care of all three of these issues.
As any business owner knows, the customer is always right. Customers frankly want what they want and they want it NOW. Think Veruca Salt from Willy Wonka and the Chocolate Factory, you have a bunch of Veruca’s to please and no time to waste.
Nobody likes waiting. Have you ever purchased an item, and you had no idea when exactly it would arrive, just that it would come between a range of dates? Then you log on to the site of the company who is delivering it just to see “no tracking available” or some random last check-in location? With same-day delivery, there is none of that. You order an item, and you know in your heart that it is coming that day within a few hours. No, if’s, and’s, or but’s about it.
While back in the day, just having estimated tracking information available might have been fine and dandy, in today’s go go go society, it just is not going to cut it.
Benefits of Same-Day
Have you ever needed something urgently, and you didn’t have time to shop for it, or where you did shop you couldn’t find the thing that you needed or the right size or color, etc? This is why same-day is essential. It puts your business and your products at the top when customers are considering where to shop and what to buy.
Another good example of urgently needed items is medical supplies, car parts or anything that is essential to running one’s business and conducting day to day operations. When people need these items, they don’t have time to wait around for them, they need them ASAP. You have to think, “what is going to make my business stand out against the rest?” Ding ding ding, you got it, same-day delivery is your answer.
Time is money! Imagine one of your clients needs a specific part for their company, and this part broke and the company is at a complete standstill without this item. Do you think they can wait a few days to receive this product? Imagine if the espresso machine at Starbucks or some other busy company goes down, and they need a specific piece to get it up and running. Without this piece being delivered that day, no one is getting their iced latte with four pumps of vanilla, almond milk, two Splendas, and light ice. A true coffee tragedy. Now you have angry customers and a flustered business who isn’t making the day’s sales quotas.
If your company isn’t offering same-day services, but a competitor company is, who do you think your customers are going to go to when they need something at the snap of their fingers? That’s right, your competitors. Which is obviously bad for business, especially during these times, you have to be doing everything in your power to put you and your business on top!
Perhaps you are selling projects that are fragile or sensitive, same-day shipping means less time traveling from one truck to another truck, and less room for error, which means your products are guaranteed to make it to their destination in one piece. It also means fewer check-in stops. Every single time a product is transferred from one truck or one warehouse to another, it has been checked in and scanned into that truck’s inventory. Which, you guessed it, takes more time. Time is of the essence here, and when you choose same-day delivery you can rest assured that your products will leave the warehouse, be loaded onto a truck, and be personally delivered by one of our couriers. No middle man or a ton of truck transfers here. Just simple, efficient, and reliable service.
A study that just came out this year reports that same-day services will soon account for $200 billion in U.S. online sales within the next six years. This accounts for 25% of the total spend on online delivery and services. A survey by BigCommerce shares that 58% of consumers will actually stop shopping with an online retailer because of a negative or delayed shipping experience. We go the extra mile so that together we can provide you and your customers with the highest quality delivery service.
Convenience Over Cost
“Same-day shipping sounds expensive, how do I know if my customers will pay for it?” Many business owners worry about the expenses that might be associated with same-day delivery but rest assured that customers actually do not mind paying extra if it means they get their products according to their timeline.
People love convenience. As mentioned before, online services and ready to pick up orders are the way of the future. We pay people to do the things we don’t want to do—wash our car, clean our homes, meal prep for the week, walk our dogs, etc. So it is no doubt that people will pay a few extra bucks to get their urgent items sooner.
Still not sure? Reach out to your customers, do an online survey on social media asking if your customers would be interested in same-day services. Surveys and polls are the best way to find out what your customers like and what things they would be interested in.
In fact, in recent studies, it has been proven that 88% of consumers will pay for same-day delivery. That number is huge! Not only this, but it has been discovered that just over half of retailers provide their customers with same-day delivery, and this number is only expected to grow. In short, if you aren’t already doing same-day delivery, you need to. In today’s times, it is not just a want but it is a need—and essential in fact.
Did you also know that most consumer’s number one concern is when their package will be delivered, and this date is an absolute essential as to whether or not a customer will purchase that product? Hopefully, by now you see that if you aren’t offering these services, you could be missing out on some serious business.
Check out our Orbit Same Day services, and see how our same-day services can boost your company guaranteed! In fact, all orders received by 2 P.M. are guaranteed same-day shipping. Don’t be ordinary when it comes to delivery, be extraordinary, and choose same-day delivery to boost your supply chain. Afterall, same-day is in our name, so you know when you choose Orbit Same Day, you are choosing the best of the best.
