Has there ever been a time where one of your customers needed something delivered to them right away? What did you do? Perhaps you asked the customer to send someone for the item or you struggled to find someone in your office to deliver it to your customer. These days business moves at the speed of light and customers want to do business as hassle-free as possible. This means not having to worry about the delivery of a product or documents. Think about this for a second. Why do you think Amazon is so huge and moves over $600 million dollars worth of products each day? Well, there are multiple factors but one of the main ones is their delivery system and their commitment to getting goods to their customers in the shortest possible time. Because companies like Amazon exist, customers expect businesses that serve them to provide them with fast, reliable, same day shipping. Having a same day shipping solution is even more important when dealing with local customers. After all, those customers are in the same city as your business so in their minds, it shouldn’t take longer than a day for them to get their items. Plus, getting their items to them quickly will set your company apart from the crowd who are relying on the postal service or actually asking the customer to collect their items themselves. You might be thinking that you need to hire an entire logistics department with years of experience to handle your same day delivery needs. Added to this, you are probably concerned that you do not move enough products to justify paying staff members to sit and do nothing on those slow days. Most businesses, especially small businesses, lack the budget for this type of expense. Fortunately, you do not need to hire an in-house logistics staff to take care of your same day delivery needs. Instead, you can take advantage of the experts and use a company like Orbit Same Day.
At Orbit Same Day Courier Service Charlottesville, we make sure that we deliver your items and documents on time every time in a safe and professional manner. Your satisfaction and the satisfaction of your customers is our top priority. If you’re thinking that your company needs to step up its game and offer same day delivery services and you would like to use our experts here’s how businesses of all sizes can benefit from using same day delivery services such as ours.
Make Your Customers’ Lives Easier
This is quite frankly the most immediate benefit that you will get from hiring the services of a same day shipping company such as Orbit Same Day. In fact, you could even argue that it is the most important benefit of using a same day shipping company because at the end of the day you want to make your customers happy. Remember, your customers want things fast and easy and nothing says convenience more than same day shipping. Making the lives of your customers easy should always be your number one goal as this will get you more customers and repeat customers. Therefore the best way to make a lasting impression on your customers is to use Orbit Same Day to deliver your products and documents to your customers within hours. This is clearly going to beat out two-day and overnight shipping options.
What Vehicle Expenses
Can you imagine the bill that you would have incurred for vehicle expenses if you did your own delivery in-house? We’re talking about fuel charges, maintenance, and repairs. You could effectively eliminate these costs from your business if you hired the services of Orbit Same Day. Large and small businesses alike can enjoy this cost-saving benefit.
Focus On Your Business Strengths
As a business owner, you might have heard about the 80/20 rule which states that 80% of your profits come from doing 20% of the work. This means that unless your business is providing fast, reliable same day delivery services to your customers like we do, having your own delivery department will not contribute significantly to the overall profitability of your business. Outsourcing your delivery needs to our experts gives you the time and energy needed to focus on your business core strengths. You only have 24 hours in any given day and less if you are looking at a typical workday. The last thing that you need as a business owner is to worry about your customers receiving their packages on time and without damages. Get back to running your business while we take care of your same day deliveries.
Save Money – Cut Expenses
Sometimes in business, we are faced with the harsh reality that we need to make some cost-cutting adjustments. Perhaps you currently have an in-house team but you realize that your expenses keep climbing on a monthly basis. Your in-house delivery team could be the cause of your ever-increasing overhead costs. This is because an in-house delivery team will incur expenses such as fuel charges, vehicle repairs and maintenance, overtime costs for employees, health insurance, and any other employee-related costs. If you are faced with the hard reality that your in-house delivery team is the cause of your ballooning expenditure, you can outsource this function to a reliable same day delivery company. No employer likes having to make these hard decisions, however cutting costs is an aspect of business that is unavoidable at times. As painful as it may be, it could be the thing that your business needs to do in order to move forward.
Decrease Your Liabilities and Risks
If you have an in-house delivery team, have you ever thought about what could happen if they get into an accident? Or worse yet, if they were the ones to actually cause the accident? If this ever happens, you can bet your bottom dollar that the liability will fall solely on you, the business owner. If you’ve been in any type of motor vehicle accident, you know how much of a hassle it is to deal with the paperwork, the police and the insurance companies. This might be a headache for an individual, however, for a company, it could spell financial disaster. Quite frankly the only way around this is to have a professional reliable same day courier service take care of your delivery needs.
Avoid Training and Certification of Employees
As Malcolm Gladwell discussed in his bestseller, “Outliers,” to become an expert it takes 10,000 hours (or approximately 10 years) of deliberate practice. Do you really have that level of time to invest in an in-house same day delivery staff? Amazon has been around for more than 20 years so they’ve had time to learn, fail and grow in order to get their system right. In order for you to have a well-oiled same day delivery system for your customers to enjoy, you’ll need to invest heavily in consistently training your in-house delivery team to make sure that their quality never suffers and that customer satisfaction is always on-point. What this looks like is regularly sending your in-house delivery personnel to various delivery training courses and having them upgrade their certifications as needed. Sending your in-house delivery team to training and certification classes aren’t free. They come at a cost that you as a business owner needs to account for. With that being said you can eliminate this expense by not having your own delivery team. Instead, use a trusted same day delivery company.
Unless you plan on paying out a lot of overtime, you are not going to get your in-house delivery team to make a rush delivery at 4:00 AM on a Sunday morning. However, that 4:00 AM Sunday morning delivery can easily be taken care of by a same day delivery company. Same day delivery companies like Orbit Same Day Courier Services operate on a 24-hour 7-days per week basis. Holidays, nights, weekends, they got you and will pick up and drop off your goods no matter what. It’s never too late or too early for them. This might not seem necessary at first, but it comes in handy during an emergency such as getting medication to a sick individual or immediately delivering legal paperwork.
Improved Customer Loyalty
The whole point of being in business is to serve your customers, to make them happy so that they can continue to use your services as well as to recommend you to their friends, family and even strangers. There’s no better way to up the WOW factor by offering them on-demand delivery options. Retailers especially can benefit from this. There’s no better satisfaction to a customer than receiving their requested items within hours or minutes depending on their location. Delivery services like that will put you at the top of the list for that customer once they need a service like yours in the future. Offering same day delivery services via a same day delivery service company will help to increase your sales, build customer loyalty and improve customer satisfaction.
As a business, your number 1 goal is to make sure that your customers are satisfied with the products and services that you provide. At Orbit Same Day Courier Services, this is what we do. We guarantee customer satisfaction by making sure that ALL deliveries are done in a safe, professional and reliable manner. It doesn’t matter if you need 1 or 1,000 items delivered, we’ve got you covered. We cater to large and small companies, big or small deliveries. From documents to furniture we do it all. Mornings, evenings, nights, weekends and holidays; we’re here for you 24/7.
For more information about our services please give us a call. Our professionals are standing by to serve you.